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Privacy Policy

Effective 14 November 2013
Last Updated 1 February 2018
  1. Introduction

    RB Marketplace, LLC is committed to protecting your privacy. We have established this Privacy Policy so that you can understand the manner in which we collect and use your information online and the efforts we use to protect your information. By using the Site, you agree to the terms of this Privacy Policy and, if you provide us your Personal Information, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not provide us any information and do not use the Site.

  2. Personal Information Collected

    We recognize the need for consumers to control the use and management of personal information. “Personal information” means information that can be used to identify or contact an individual. This may include, but is not limited to, a first and last name, an email address, a phone number, and credit card information. If you are visiting our Site to browse or find information about our products or services, you do not need to provide any personal information. If you decide to make a purchase, we collect this information so that we can provide you with the product or service you requested or otherwise identify or contact you for purposes related to your order or participation.

  3. Automatic Information Collected

    Our Site makes use of various technologies to collect information about types and versions of internet browsers used when accessing our Site. This information and information about Internet IP addresses, as well as the date and time web pages are visited, are stored in various security and traffic logs. Our service provider reviews these logs, using statistical analysis, in an effort to track and predict traffic patterns and estimate resource needs. We also use IP addresses to analyze trends in Site usage, administer the site, track user’s movements throughout the Site and gather broad demographic information for aggregate use. Unless we are tracking down a technical problem or we suspect either fraudulent behavior or illegal conduct we do not trace specific user sessions.

  4. Personal Information Use

    We will not sell or trade your Personal Information to unrelated third parties. We may use information about you, including Personal Information and the information you provide for your on-line transaction and/or online account creation to: (1) allow you to participate in features offered or to provide related customer service, such as responding to questions, complaints or comments; (2) process a transaction that you initiate; (3) provide you with information, notices, products or services; (4) contact you with regard to use of the services and, in our discretion, make changes to policies; (5) service your account; and (6) for purposes disclosed at the time you provide your information or otherwise with your consent. We may share your Personal Information with our parent or affiliate companies for the purposes of fulfilling your order or providing services related to your order. We will not ask you for your Personal Information, account username, and password, or any of your credit or debit card information via email or text message, and you will not provide such information via email or text message. We will have no responsibility for any misuse of such information if you provide such information via email or text message. In addition, we may share your Personally Information with any third-party, without your consent or approval and without notice to you, (i) as incident to a corporate sale, merger, reorganization, dissolution, bankruptcy or similar event, (ii) under circumstances we believe reasonably necessary to protect the personal safety of our employees, users of the Site, or the public, (iii) to disclose information that is necessary to identify, contact or bring legal action against someone who may be violating our published policies, or (iv) as is otherwise described in this Privacy Statement.

    If you wish to change your password you can do so at any time.

  5. Authorization

    When you successfully submit a purchase order or open an account, you will receive confirmation from our system. As your order status changes you may also receive notifications via email. These notifications are considered part of our service and may not be disabled.

  6. Information Control

    Your customer profile is accessible from our Site and you may update it at any time. Our Site provides you with the ability to change your phone numbers, physical addresses, and email address information stored in your profile. You may also write to us at the address listed at the bottom of this policy to request that we make the change for you.

  7. Supplemental Technologies

    Our Site uses cookies, session identifiers, JavaScript™, and browser detection technology to provide consumers with a more pleasant online experience. Many browsers provide consumers with the ability to disable some or all of these technologies. Disabling them, especially in the case of JavaScript™, may prevent you from viewing some web pages. Note that the cookies we use do not place any personally identifiable information on your computer. Our Site also does not participate in Ad Networks or use Web Bugs/Web Beacons to track consumer activity.

  8. Confidentiality and Security

    We take reasonable steps to ensure that your information is protected. On our Site, we use commercially reasonable security standards as used in the industry when collecting your Personal Information. Our Site is hosted in a data center which makes use of multiple levels of redundant firewalls and database encryption to protect information. Internally, we limit access to your Personal Information to those employees or agents who we believe have a reasonable need to use the information to provide products or services to you, or to perform their jobs.

  9. Secure Online Ordering

    We have gone to great lengths to protect the security and validity of your credit card transaction. Our order forms are encrypted by our secure server to guarantee that the information can be read by us only. It will appear as indecipherable gibberish if the data is intercepted by an unauthorized source. We use commercially reasonable security standards as used in the industry to guard information. Today's web browsers support our security protocol, including Firefox, Google Chrome, Microsoft Edge, and others.

  10. Notifications

    You are responsible for providing valid contact information and for updating it when your contact information changes. We may, depending on the importance and urgency of the notification, choose to contact you via email, telephone or postal mail. When doing so, we will use the phone number and/or address associated with your account or transaction.

  11. Compliance

    This privacy policy complies with ecommerce industry best practice guidelines and with California's Privacy Protection Act of 2004. If you have any questions or concerns about this policy please contact us using the information provided below.

  12. Contact

    For inquiries about the Privacy Policy email us: support@vindyapp.com.

    Or by mail:

    RB Marketplace, LLC
    Attn: Vindy Privacy Policy Issues
    6440 S. Wasatch Blvd, Suite 200
    Salt Lake City, UT 84121